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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RobertD Webb

December 15, 2025

5  out of  5
rating by RobertD Webb
"I had a great experience with Michelle today!! She was very patient and answered all of my questions and concerns. She took her time and explained every detail of my coverage and went back into the system and made updates after she had completed my original changes."
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Michele Janowski

December 9, 2025

5  out of  5
rating by Michele Janowski
"Transferring from one agent to another due to moving SHOULD be seamless and pain free.. my previous (who shall not be name agent) dragged their feet, misfiled my information (under my middle name and then told me that I wasn’t using my REAL name), berated me, told me that my new agent was “not offering service. NOT the case!! MicheLLe was gracious, assisted me every time I called to see if the change had been effected. Called me to tell me that she had done a “deep dive” and what I needed to do. If it had not been for MicheLLe’s EXCEPTIONAL service.. I would’ve gone with another agency.. She needs to give classes on customer relations. She not only facilitated my transfer, to the best of her abilities, answered all my questions and helped me find the office!! Steve Garza she needs an extraordinary Christmas bonus!!"
We responded:
"Thank you so much for the review, MicheLe! It was great to meet you and we look forward to being your new insurance team! "
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Matthew Friedman

December 9, 2025

5  out of  5
rating by Matthew Friedman
"Adriana and team were great do work with at State Farm Garza in Schertz! They never skip a beat and always communicate out. Thanks team!"
We responded:
"Thank you so much for the kind review! We appreciate it very much. "
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Russell Watson

December 4, 2025

5  out of  5
rating by Russell Watson
"Johnny Grettler was an outstanding agent and helped get me amazing coverage for both of my vehicles. Highly recommend"
We responded:
"Thanks for the review, Russell! John is great at what he does. "
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Andi Heppell

December 2, 2025

5  out of  5
rating by Andi Heppell
"Exceptional customer service from this team!"
We responded:
"Thank you for the review, Ms. Heppell! I’m glad to know you had a great experience with our team. We look forward to working with you and your family! "
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Kim Toepperwein-Wahl

October 29, 2025

5  out of  5
rating by Kim Toepperwein-Wahl
"Steven personally helped me yesterday and was very professional, informative, polite and did not rush me. That is hard pressed to find these days. When I called back that afternoon, the receptionist recognized my name and greeted me like she had known me forever. That was a very nice feeling."
We responded:
"Thank you, Kim, for your wonderful feedback! I'm happy to hear that you felt well taken care of by both myself and our receptionist. We aim to provide a welcoming and professional experience for everyone. If you have any more questions or need further assistance, feel free to reach out anytime!"
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mike koicuba

October 25, 2025

5  out of  5
rating by mike koicuba
"Steven Garza and his team really kept me in the loop and helped me throughout the entire process of getting a new roof...Made it a bit less stressful when these guys are keeping you posted!"
We responded:
"Thank you, Mike! I'm happy to hear the team was able to keep you informed and ease the claims process for you. We always aim to make things as stress-free as possible for our customers. If you need anything else, feel free to reach out!"
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Elizabeth Koch

October 16, 2025

5  out of  5
rating by Elizabeth Koch
"Staff always polite and informative. Prompt responsive and consistently kind"
We responded:
"Hi Ms. Koch! Thank you so much for the review. We’ll continue to do our best as your insurance team!"
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Veronica Goldhorn

September 23, 2025

5  out of  5
rating by Veronica Goldhorn
"Adriana was such a great help! She was able to take care of our problem quickly and followed up with emails to ensure we were all on the same page."
We responded:
"Thank you so much for the review! We are happy to hear that Adriana was able to assist you effectively and keep everything on track with her follow-up emails. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Ronnie Schilling

September 22, 2025

5  out of  5
rating by Ronnie Schilling
"Steven and team are always available for questions. Just recently they helped us with a windshield claim. Steven called and emailed to ensure the process was completed on time and to my liking. Steven's team is phenomenal and always makes me feel like a valued customer."
We responded:
"Thank you, Ronnie! We are always more than happy to assist and glad your windshield claim was settled to your liking. We truly appreciate your kind words about our team's dedication. If you ever have more questions or need further assistance, we're just a call, text, or email away!"
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Elizabeth Michelle Avery

September 21, 2025

5  out of  5
rating by Elizabeth Michelle Avery
"Love that guy! And he's cute to boot! Win- win girls!😆"
We responded:
"Thank you for the review! We'll take it! 😆"
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Jenna Campos

September 20, 2025

5  out of  5
rating by Jenna Campos
"Great group and friendly too!"
We responded:
"Thank you! I'm happy to hear you found our team friendly and enjoyable to work with. We’re committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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robert machuca

September 20, 2025

5  out of  5
rating by robert machuca
"Steven and his team have been a big help with everything that we have had to deal with. We call and they take care of it, and they are always polite and patient. We made the switch from Geico and are happy we did. If you are looking for a good respectful team please give them a shot you won't be disappointed."
We responded:
"Thank you for the review, Robert! We appreciate the opportunity to be your insurance team. "
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Katie Arp Powell

September 20, 2025

5  out of  5
rating by Katie Arp Powell
"State Farm raves about their agents being there for you “like a good neighbor”, and Steven Garza & his team are exactly that! I highly recommend their agency over other State Farm options in this area, because Steven is a hands on agent that is always working hard, showing up in the office daily, so he’s available to speak with directly and will always make each of his customers a priority. His team members are just as hands-on, knowledgeable, and excellent with communication, so you’ll always be taken care of in his office- no matter who you’re working with! This team works just as hard outside the office, where they stay heavily involved in the community, and I think is just one more thing that sets them apart from other insurance agencies and local businesses. Highly recommend!!"
We responded:
"Wow, thank you, Katie, for your wonderful review! We strive to provide exceptional service and make sure our customers feel valued. If you ever need anything, feel free to reach out. Thank you!"
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Jess

September 19, 2025

5  out of  5
rating by Jess
"Steven and his team are always helpful and quick to respond. Michelle was exceptionally kind and assisted me recently. Highly recommend!"
We responded:
"Thank you, Jess! I'm happy to hear that you found our team helpful and responsive. Michelle will be delighted to know she made a positive impact on your experience. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
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Jacob Rosario

September 19, 2025

5  out of  5
rating by Jacob Rosario
"One of the best agents in the state. Dedicated to helping his insureds and he is active in his community!"
We responded:
"Jacob, thank you for your fantastic feedback! Being dedicated to my insureds and active in the community is something I truly value. If you ever need anything, feel free to reach out!"
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Brittany Till

September 19, 2025

5  out of  5
rating by Brittany Till
"Steven and his team are great! They are attentive and always available to help as needed!"
We responded:
"Thank you, Brittany! I'm happy to hear that you find Steven and the team attentive and helpful. We’re committed to being there whenever you need us. Let us know if there's anything else we can assist you with!"
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Andrew Riley

September 19, 2025

5  out of  5
rating by Andrew Riley
"Great company with great customer service"
We responded:
"Thank you, Andrew! I'm happy to know you appreciate our customer service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Jeff Bara

September 19, 2025

5  out of  5
rating by Jeff Bara
"Steven is a great agent and great friend!! Very knowledgeable about the industry and 100% trust him with your insurance and finances."
We responded:
"Thank you, Jeff! Your kind words are very much appreciated. "
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Chris Waters

September 19, 2025

5  out of  5
rating by Chris Waters
"Office is a great resource for Business Insurance especially for Commercial Auto & Contractors"
We responded:
"Thank you for the review, Chris! We enjoy being a resource for business insurance for our community and fellow business owners. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Brittney Johnson

September 19, 2025

5  out of  5
rating by Brittney Johnson
"Steven and his team are absolutely great! I had a different agent who was less than helpful. I had gotten into a minor accident and called Steven. He told me what I needed to do and recommendations on body shops he trusts with his own clients. That speaks volumes to how he cares and shows up for his community."
We responded:
"Brittney, thank you for your wonderful feedback! I'm happy to hear that Steven and the team were able to assist you during your accident and provide trusted recommendations. We’re committed to supporting our community and ensuring you have the best experience possible. If you ever need anything else, feel free to reach out!"
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Jenna Kock

September 19, 2025

5  out of  5
rating by Jenna Kock
"Steven and his team are extremely helpful! As someone who just got my own car insurance around a year ago, I had no idea what to expect or the right steps to take. It all felt very overwhelming! They explained everything and made it so simple to understand and assisted me in setting up a policy that was just right for me! I couldn’t be more grateful for all that they do."
We responded:
"Thank you, Jenna! I'm happy to hear that the team was able to make your car insurance experience smooth and understandable. It's wonderful that they could assist you in finding the perfect policy. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Naomi Flemons

September 19, 2025

5  out of  5
rating by Naomi Flemons
"The best Customer Service around! Let Steven Garza State Farm and his team help you with your Insurance needs! You won’t regret it!"
We responded:
"Naomi, thank you for your review! I'm happy to know you had such a positive experience with our team. We're always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Jose Garcia

September 19, 2025

5  out of  5
rating by Jose Garcia
"Adriana the agent at State Farm is always extremly helpful. Always goes above and beyond. Thank you for all you do."
We responded:
"Thank you, Jose! I'm happy to know you had a great experience with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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irma salas

September 18, 2025

5  out of  5
rating by irma salas
"Thanks for a wonderful service of the staff specially Adriana. She respond all my questions and make me feel convinced of my decision to the change to State Farm. Nice to meet you all!"
We responded:
"We're delighted to hear about your positive experience, Irma! Adriana and the team are here to ensure you feel confident in your insurance decisions. Welcome to State Farm!"